CUSTOMER REVIEWS

Always great service and very responsive! Have used Bayshore over the years for many jobs, big and small. They are my first call whenever a plumbing problem arises. Jesus was very helpful and friendly with a recent sink leak. Thanks to Bayshore for coming to the rescue!

Redwood City, CA

Alex Gonzales did a great job for us, hooking up everything under our kitchen sink after a remodel. When I didn't have an exact part on hand he was able to find the right thing in his van with no delay for seeking it out at the hardware store. Highly recommend Bayshore Plumbers and Alex.

Menlo Park, CA

We have used Bayshore Plumbers three or four times and always happy with their attitude and work. Alex has been out several times. He knows what he is doing and gets it done. I needed a new bathroom faucet, which I bought, and he replaced. However, it did lead to replacing some older pipes, etc.  We have an old house.  But I feel good that it has been taken care of.   

Los Altos, CA

I can never thank these guys enough! We had our water heater replaced for the first time exactly a month ago. When it happened, we weren't sure what to do and after calling other places none of them were able to come check it out that day which was a Sunday. They were all booked and I need hot water so we someone now! Luckily Bayshore plumbers was able to help us out and came that day and got it taken care of right away. They even came earlier than what they had scheduled which was great! Frank was the guy who took care of everything for us. He took his time and explained to us about what had happened. Fast forward to today we had a water leakage yesterday which was on new years day. We weren't sure what to do but earlier this morning I called them and they were able to come check it out today and repaired the problem at no charge! I would definitely recommend this place to everyone,  they are now our go to guys!

Redwood City, CA

We called Bayshore Plumbers after discovering (via our water bill, and then a leak detection service) that we had a huge water leak somewhere off the house's main line.  Problem was, we couldn't find the leak. While we had no less than a half dozen vendors involved over the course of a month, the one that stood out from the rest and really saved the day was Bayshore Plumbing, and more specifically Alex Gonzalez.  Not only did he stick with it, determined to solve the problem (not just run up our bill), he was incredibly accommodating, thoughtful and demonstrated much-needed expertise that the others sorely lacked. There's no question Alex and Bayshore Plumbing will be our go-to plumbers, and we can't recommend them highly enough!

Menlo Park, CA

I'm very pleased with the service provided by Bayshore Plumbers. First, the timing; from the initial request to the completion of the work, everything was smooth and fast (less than 48 hours). Jess from Bayshore Plumbers quickly assessed the repair work (broken cast iron sewer drain) and gave me two options: 1. local repair. 2 full replacement of 70-year-old cast iron pipes. I choose option 2, it was heavy-duty work, but Jes and Chris were both very efficient and professional. They clearly explained what they were doing and made sure to contain the dust and clean once the work was done. Also, for my own record, Jes documented on a floor map the new drain system. That's the second time I'm working with Bayshore Plumbers and once again, I'm happy with the result, I definitely recommend them. 

Menlo Park, CA

Alex Gonzalez helped me with my bath drain was fast and very efficient highly recommended the good thing is that you do not have to wait too long to have an appointment they arrived in less than an hour after my call. I will definitely use Bayshore plumbers for my future plumbing problems in my house

San Mateo, CA

Alex arrived within a hour of calling Bayshore Plumbing Christmas Eve morning. My water heater had failed last night and we had no hot water. Alex diagnosed a non functioning pilot flame. He had the new pilot light assembly in place in an hour and we had hot water an hour later.

Redwood City, CA

Alex Gonzalez is awesome!  He can out this morning to help us with our garbage disposal. He came out twice today as we missed our initial appointment. Alex was very patient with us. He came out and quickly fixed our issue. Thanks Alex!

South San Francisco, CA

Bayshore has been out to our house several times. When we bought our old fixer-upper in 2008, the owner, Juan, couldn't have been more helpful and efficient replacing old pipes and getting us updated. Today, Alex and Chris were out for what I thought was going to be a much bigger job. They discovered that the problem was the drain catch from the washer was clogged. They were able to pull out the machine, snake and clear the line, and put the machine back. They were courteous and cleaned up beyond required. I will definitely keep calling Bayshore when I need a plumber. Thanks again Alex and Chris!

Menlo Park, CA

Hired Bayshore to install a tankless heater. Sam (the co-owner) won the bid after spending some time doing the estimate and being one of the few companies that actually checked the gas and exhaust lines (incl. going into crawl space). Jess and his crew did the job, which went smoothly after the initial hiccups. Sam himself came in in the middle for the key part of the job.  The install was done right, all the lines were run properly, and we have hot water again. Bayshore is not the cheapest company, and being as big as they are, there is a layer of support staff you need to get through, but the job was done and done well.

San Carlos, CA

Alex Gonzales and his team saved me again! My shower got clogged and in this busy holiday season they came and fixed it in no time. Roto rooter wanted twice the amount and didn't have anything available till three days away! Thank you, Bayshore Plumbers, sticking with you from now on!;)

Hayward, CA

I've used Bayshore many times, but this time they really excelled. Our water heater failed but it wasn't a simple job, because it ties into our heating system. A prior replacement had been somewhat hacked together and looked like a maze of pipes and valves around our water heater and took up a bunch of our garage space. I had four different plumbing companies in to look at the job, because this was not a simple water heater replacement. One of them basically refused the job, one referred me to another plumber and one quoted an astronomical price and suggested add-ons that I was uncertain about. Jesse from Bayshore examined our system and even had another guy come give a second opinion on how to approach the job and to explain what extra parts would be needed to clean up the install. Because of the complexity and sourcing the parts, the job took another day. I found out after he was done that it was actually his birthday and he'd planned to take it off, but he wanted to finish what he'd started (and plus I think he felt sorry for us with no hot water and no heat!).  Jesse and the other guys - sorry I forgot his name - showed up on time, waited patiently when I wasn't there (sorry), stayed late on a Friday night to finish, and were pleasant and patient in talking through the repairs. I really recommend Bayshore and particularly Jesse.  Oh and the end repair looks super nice and clean, and I'm not worried the whole thing is going to fall apart any second. The water is hot and the heat is on! #winning

Redwood City, CA

Fantastic. Third time using them, but first time working with Alex Gonzalez. A small sewer job turned into a much larger job, but thanks to Alex and his crew for getting us through this multi-day mess. He was prompt, professional, and kept me in the loop. He negotiated the inspection and did all The Right Things (tm).

San Francisco, CA

Bayshore Plumbers sent a master plumber, Jesse, who was tenacious enough to solve an unanticipated problem with a faucet installation. What first appeared to be a defective faucet, turned out to be debris in a connection hose. Second time I've used Bayshore Plumbers. First time was three years ago installing a water heater. There were unanticipated issues, all resolved during the installation. So Bayshore was first on my list of plumbers to call, and again I am glad I did. The only down side would be the cost.  Bayshore plumbing is not cheap, but they've done the work right and showed up on time.

Belmont, CA

My Sub Zero ice maker started to leak all over the floor, and I was unable to shut off the water to it because the valve under the sink was stuck fully open. I called Bayshore Plumbers, my regular plumbing resource, and Jess and Chris arrived within an hour of my call. They were able to replace the stuck valve in the tangle of pipes and wires under the sink, and they checked their work three times after they completed it to be sure that the valve worked and that there were no leaks. I could not be happier with their rapid response, their positive and friendly attitude, and the quality of their work!

Portola Valley, CA

Baldomero came over to flush and descale my tankless water heaters. Both were done in about 90 minutes and noticed that my tankless water heater circulation pump was not working. They called in support and got it working. Thank  you!

San Francisco, CA

Sam and his company are a cut above the rest. I contacted Sam as well a couple other plumbers for an upper and lower lateral replacement. Sam came out to do a quote and was very detailed and courteous.  He also noticed the kitchen line was in desperate need for replacement. Sam and his crew took care of both issues in a timely manner and kept me informed of any issues that he came across. He made the process seamless, so that I didn't have any worries on my mind. Definitely wouldn't hesitate to recommend Sam and his company for any job on the Peninsula.

San Francisco, CA

Great service! Noticed on Sunday night that my (old) hot water heater was leaking a lot, so I cut off the water and texted Jes (who I had been in touch with the week prior to come look at a gas line leak in my fireplace...) and he came out first thing the next morning (Sunday) to assess. He said he could fix it that day (his day off) or come back the following day (Monday) with there being a savings if we chose Monday, which seems fair to me because doing it on the spot is like emergency service for a pretty substantial project. I'm totally capable of living 24 hours without hot water, plus I thought the job would be easier for Jes and faster overall if he had someone to help him, considering how heavy hot water heaters are. He came at 7am on the dot with another colleague (Chris). They took out the old water heater and installed the new one and showed me how it works and how to keep it serviced, etc.  Came exactly on time, finished the work in less time than expected (less than 2 hours). Very nice and friendly guys. Thank you, Jes and Chris!

San Francisco, CA

Fast and efficient repair of a leaking, inside wall shower line. Jess and his assistant Chris got the job done with no muss, no fuss.

Menlo Park, CA

Very helpful and came out as promised. I also like how good they are with communicating. Will definitely call them again.

Sunnyvale, CA

Professional, fast, efficient, and reasonably priced. And we presented a very difficult challenging job for these guys. We will never go anywhere else. They are amazing

Redwood City, CA

I am so happy Bayshore is listed a Takagi representative. We have had a tankless water heater for 10 years which never produced enough hot water. One visit from Bayshore to assess our water heater and they determined we needed a new unit. They returned with the unit, installed it quickly, and added more features to help service the unit for the future. Our old unit was taken away, the area left clean and neat, and exactly the amount of the written estimate. Thank you

Burlingame, CA

Alex Gonzalez and his team of plumbers from Bayshore Plumbers who had to put new pipes from the main sewerage pipes into my house did a terrific job, were friendly, communicated every day with me and kept me informed when I could use the water and toilets in the house. They cleaned up the mess under the washing machine and dryer and put them back in place. Unfortunately, they reversed the hot and cold so I had them come back and they fixed the problem the day I called. They were life savers to my problems. Bayshore Plumbers will be my plumbers forever. Thank you so much!

Palo Alto, CA

Had another opportunity to use the services of this fine firm once again when we had a problem with a sink faucet identified on a Sunday morning. Called them about 9 am that Sunday and surprisingly a nice lady answered the phone to learn about my problem and set up an appointment two days hence. Their employee, Jaciel Flores, arrived on time as scheduled  and was able to quickly fix the problem. We really appreciated his professional demeanor and expeditious handling  of the issue. Previously Bayshore (who had actually been recommended to us by another plumbing firm) had replaced an out-of-date sewer connection for us and and on another occasion solved a rat-in-the-toilet problem with a special flap fixture specifically designed fix that.

Palo Alto, CA

Bayshore Plumbers are amazing. They replaced sewer line by trenchless pipe bursting for us and we could not be happier. Sam was a great communicator and responsive. Francisco did a fabulous job managing the project and explaining every step to us. Price was also very fair for this big project. Our water heater was also replaced by these guys months ago very promptly after my emergency call. I highly recommend Bayshore Plumbers.

Menlo Park, CA

This was my first time working with Bayshore Plumbers and I was extremely happy with the service! We had an emergency and Jaciel arrived instantly. He helped fixed the problem and made it so it wouldn't happen again. I highly recommend this company and thank you Jaciel for a great job!

San Jose, CA

Thank you Bayshore Plumbers, specially to Jaciel, he was on time and very helpful with a great attitude!
I definitely recommend Bayshore Plumbers!

Redwood City, CA

Jaciel did a great job replacing a faucet and repairing a leak in my kitchen. Would definitely call Bayshore Plumbers again. Also impressed with the dispatcher I talked with to make the appointment.  Thanks guys!

Sunnyvale, CA

Jaciel is absolutely awesome. He did such a great job for us and we really appreciate his work.  Thanks again Jaciel.

Los Altos, CA

My daughter was in need of a plumber, and called me. I did a search and found Bayshore Plumbing. They had great reviews. We had a bathroom sink leak continuously dripping and the toilet kept running causing the water bill to increase. Jaciel Flores came out and assessed the problem, was very knowledgeable, and communicated well about plumbing issues that we would not think would cause our bill to increase, but they do. He gave us a very reasonable quote, and let us make a decision to have the service done. Jaciel was very professional, fixed the issue quickly, and left us with business cards for continued service in the future. We will definitely call him in the future!!! We are very pleased with the service.

San Francisco, CA